| 목차 |
제목 |
| 비즈니스(상황) |
Book |
Unit.1 |
Calling and speaking |
| Unit.2 |
Answering calls |
| Unit.3 |
Receiving and welcoming your visitors |
| Unit.4 |
Treating and sending off your visitors |
| Unit.5 |
Expressing appropriate emotions to visitors |
| Unit.6 |
Business travel abroad |
| Unit.7 |
Preparing for meetings |
| Unit.8 |
Having a meeting |
| Unit.9 |
Discussing information |
| Unit.10 |
Conducting negotiations |
| Unit.11 |
Negotiating |
| Unit.12 |
Closing negotiations |
| Unit.13 |
Introducing markets and products |
| Unit.14 |
Product inquiry |
| Unit.15 |
Ordering |
| Unit.16 |
Handling complaints and problems |
| Unit.17 |
Starting a presentation |
| Unit.18 |
Giving a presentation |
| Unit.19 |
Summary and Closing a presentation |
| Unit.20 |
Openings in a formal email |
| Unit.21 |
Body of an email: Enquiring and referring to someone’s request |
| Unit.22 |
Body of an email: Asking and clarifying |
| Unit.23 |
Body of an email: Showing emotions |
| Unit.24 |
Body of an email: Requesting further details |
| Unit.25 |
Closing and reiterating |
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